Terms & Conditions

Terms & Conditions

Last Updated: 19 January 2026

Welcome to Khan Sahab. These Terms & Conditions govern your access to and use of our website https://khansahabrestaurant.com/ and the services provided through it.

By accessing or using this website, placing an order, or availing our services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website.

1. Business Information

Khan Sahab operates as a food service and delivery business.

📍 Address: Model Ground, Hamidia Rd, Kali Basti, Peer Gate Area, Bhopal, Madhya Pradesh 462001
📞 Phone: 9584222666, 9229332500, 07557968994
📧 Email: contact@khansahabrestaurant.com

2. Use of Website

  • You must be at least 18 years old or accessing the website under parental supervision.

  • You agree to use the website only for lawful purposes.

  • Any misuse, unauthorized access, or attempt to disrupt website operations is strictly prohibited.

We reserve the right to restrict or terminate access if these terms are violated.

3. Orders & Acceptance

  • All food orders placed through the website are subject to availability and acceptance.

  • We reserve the right to accept or reject any order at our discretion.

  • Order confirmation does not guarantee availability until the food preparation process has started.

4. Pricing & Menu Information

  • Prices displayed on the website are in Indian Rupees (INR).

  • Menu items, prices, and availability are subject to change without prior notice.

  • Images are for representational purposes only; actual presentation may vary.

5. Payments

  • All payments are processed through secure third-party payment gateway providers.

  • We do not store or process card details, UPI credentials, or net banking information.

  • By making a payment, you agree to comply with the terms and policies of the payment gateway provider.

6. Cancellations & Refunds

  • Orders once confirmed and prepared are generally non-cancellable and non-refundable.

  • Refunds, if applicable, will be processed as per our Refund & Cancellation Policy.

  • Any refund will be credited to the original payment method within the applicable timeline.

7. Delivery Policy

  • Delivery timelines are estimates and may vary due to traffic, weather, or operational issues.

  • Delivery service may be fulfilled through third-party delivery partners.

  • In case of incorrect or incomplete delivery information provided by the customer, we shall not be held responsible for delivery failure.

8. User Responsibilities

You agree to:

  • Provide accurate contact and delivery details

  • Ensure availability at the delivery location

  • Avoid fraudulent or abusive behavior

Failure to comply may result in order cancellation without refund.

9. Intellectual Property

All content on this website, including logos, text, images, graphics, and design, is the property of Khan Sahab Restaurant and is protected under applicable intellectual property laws.

Unauthorized use, copying, or reproduction is strictly prohibited.

10. Limitation of Liability

Khan Sahab Restaurant shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Delays or failures caused by factors beyond our control

  • Any allergic reactions or health issues resulting from food consumption, unless explicitly stated

Customers are advised to review ingredient details or contact us for clarifications before placing an order.

11. Third-Party Services

We may use third-party services for payment processing and delivery. We are not responsible for the acts, omissions, or policies of such third parties.

12. Termination of Access

We reserve the right to suspend or terminate user access to the website without prior notice in case of violation of these Terms & Conditions.

13. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts in Bhopal, Madhya Pradesh.

14. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website. Continued use of the website constitutes acceptance of updated terms.

15. Contact Us

For any queries regarding these Terms & Conditions, please contact:

Khan Sahab Restaurant
📍 Model Ground, Hamidia Rd, Kali Basti, Peer Gate Area, Bhopal, Madhya Pradesh 462001
📞 9584222666, 9229332500, 07557968994
📧 contact@khansahabrestaurant.com
🌐 https://khansahabrestaurant.com/

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