Last Updated: 19 January 2026

This Delivery Policy applies to all food orders placed through the official website of Khan Sahab (https://khansahabrestaurant.com/).

By placing an order on our website, you agree to the terms outlined below.

1. Delivery Areas

• We deliver food orders within selected locations in and around Bhopal, Madhya Pradesh.

• Delivery availability is subject to serviceable pin codes and operational feasibility.

• Orders placed outside our delivery zones may be cancelled with a full refund, if applicable.

2. Delivery Timelines

• Estimated delivery time will be communicated at the time of order confirmation.

• Delivery times are approximate and may vary due to:

  • Traffic conditions

  • Weather conditions

  • Peak hours or high order volume

  • Unforeseen operational issues

Khan Sahab Restaurant shall not be held responsible for delays caused by factors beyond reasonable control.

3. Delivery Charges

• Delivery charges, if applicable, will be clearly mentioned at checkout before order confirmation.

• Charges may vary based on distance, order value, or ongoing offers.

4. Third-Party Delivery Partners

• Delivery services may be fulfilled through third-party delivery partners.

• While we coordinate closely, we are not responsible for delays or issues caused solely by third-party delivery providers.

• Customer information may be shared with delivery partners strictly for order fulfillment.

5. Customer Responsibilities

Customers are responsible for:

• Providing accurate and complete delivery address details

• Ensuring availability at the delivery location at the time of delivery

• Responding to calls from the delivery partner

Failure to do so may result in delivery failure, and refunds may not be applicable.

6. Failed Deliveries

A delivery may be considered failed if:

• The customer is unavailable at the delivery location

• Incorrect or incomplete address details are provided

• The customer does not respond to contact attempts

In such cases, the order may not be eligible for refund.

7. Order Handling & Safety

• Orders are packed following standard hygiene and safety practices.

• Customers are advised to consume food immediately upon delivery for best quality and safety.

8. Service Interruptions

We reserve the right to temporarily suspend or discontinue delivery services due to:

• Technical issues

• Maintenance activities

• Government restrictions

• Force majeure events

9. Contact Information

For any delivery-related queries, please contact:

Khan Sahab Restaurant
📍 Model Ground, Hamidia Rd, Kali Basti, Peer Gate Area, Bhopal, Madhya Pradesh 462001
📞 9584222666, 9229332500, 07557968994
📧 contact@khansahabrestaurant.com
🌐 https://khansahabrestaurant.com/

10. Policy Updates

Khan Sahab Restaurant reserves the right to update or modify this Delivery Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.